Our Best Rate Guaranteed
Complete Terms and Conditions
To claim your lower price, you must have a room rate reserved at an Atlantis booking channel and the comparison rate in addition to a completed claim form submitted.
- You must have a confirmed reservation made through one of the following Atlantis booking channels:
- www.atlantiscasino.com
- Atlantis Reno App
- Atlantis hotel telephone reservations
- Directly at Atlantis
- You must find a lower, publicly available rate on a non-Atlantis booking channel for the same accommodations. This excludes opaque sites that do not disclose the hotel brand until after a reservation is made.The lower rate must be for the same room type, same number of guests with the same dates and length of stay.
- You must submit your claim form within 24 hours of making your reservation and at least 24 hours prior to your arrival at Atlantis.
- The same accommodations must be made available for purchase at the lower rate when we validate your claim.
- Atlantis Casino Resort Spa reserves the right to cancel this offer and modify the terms and conditions at any time in its sole discretion unless prohibited by law.
- Price comparisons will be made net of taxes, resort fees, service charges, gratuities or other fees and incidental charges.
- If we verify the lower price based on availability and eligibility, we’ll match the lower rate plus give you 10% off your hotel reservation.
- Our guarantee does not apply to the following rate types:
- Rates that are not publicly available, such as discount and negotiated rates, including but not limited to the following rates: government, group, corporate, pre-paid rates (including electronic vouchers and certificates), promotional or other rates not available to the general public.
- Rates available on opaque sites that do not reveal the hotel brand until the reservation is made such as Priceline.com and Hotwire.com.
- Rates available on sites that allow customers to buy and resell hotel reservations such as Cancelon.com.
- Rates made available by travel agencies.
- Personal Casino Rates that are made available to Atlantis login users.
- Rates that are made available to Club Paradise Members.
- Hotel package rates that may include room, travel, car rental, entertainment, and other amenities.